[BALUG-Talk] [BALUG-Admin] balug.org DNS review

[Rick Moen]

Quoting Todd Hawley (celticdm@gmail.com):

> Even funnier is how they manage to stay in business given their terrible
> service.

I suspect it's a familiar unhealthy market dynamic, driven by customers
no understanding nearly enough about (some) products/services they
buy:  Basically, if you don't understand a product/service category,
you seek bottom dollar because that's the only part you do fully grasp.
And, over the long-term, that leads to overall quality decline in said
market.

IIRC, the firm we're talking about is one of the price-leading ones,
though I won't swear to that as I don't do that sort of shopping.
Anyway, about the market dynamic I have in mind:

http://linuxmafia.com/~rick/lexicon.html#moenslaw-bicycles

(Counter-example to Moen's Law of Bicycles: the market for 35mm
cameras, _because_ it's dominated by very knowledgeable, engaged
customers.)